Contact The Authority
The Authority provides multiple channels for citizen inquiries, service requests, feedback, and assistance. Select the appropriate contact method based on your needs.
Emergency Services
EMERGENCIES: DIAL 911
Available 24/7 in all protected zones for medical, security, and fire emergencies
General Contact Information
Phone
Wait Time: Average 8 minutes
General Inquiries:
info@authority-official.com
Response Time: 3-5 business days
Online Form
Fastest response for non-urgent inquiries
Response Time: 2-4 business days
Department-Specific Contact
Department of Border Management
- Email: travel@authority-official.com
- Website: gate33checkpoint.com
- For: Travel documentation, checkpoint inquiries, crossing appeals
Department of Infrastructure
- Email: infrastructure@authority-official.com
- For: Power outages, water issues, infrastructure concerns
Department of Public Safety
- Emergency: 911
- Email: safety@authority-official.com
- For: Security concerns, crime reporting (non-emergency), safety inquiries
Department of Economic Management
- Email: economic@authority-official.com
- For: Employment assistance, business licensing, economic programs
Department of Health Services
- Medical Emergency: 911
- Email: health@authority-official.com
- For: Healthcare access, medical programs, public health inquiries
Department of Education & Culture
- Email: education@authority-official.com
- For: School enrollment, educational programs, library services
Authority Historical Commission
- Email: history@authority-official.com
- Website: authorityhistory.org
- For: Historical records, educational materials, Collapse documentation
Citizen Assistance
If you're experiencing hardship or need assistance:
- General Support: View assistance programs →
Feedback & Complaints
Submit Feedback
The Authority values citizen input on policies, services, and governance:
- Feedback Form: Submit feedback online →
- Email: feedback@authority-official.com
File Complaint
Report concerns about Authority services or personnel:
- Complaint Form: File complaint online →
- Email: complaints@authority-official.com
Response Time: All complaints acknowledged within 5 business days, full response within 30 days.
Office Locations
Central Authority Headquarters
1 Authority Plaza, Sector Q
Central Administrative District
Main Phone: (555) 0200
The Authority maintains regional offices in all 15 protected zones:
Great Lakes Regional Office
Chicago Authority Complex
1200 Authority Plaza, Chicago, IL
Great Lakes Protected Zone
Eastern Seaboard Regional Office
New York Authority Tower
850 Fifth Avenue, New York, NY
Eastern Seaboard Protected Zone
California Coastal Regional Office
Los Angeles Authority Center
1500 Wilshire Boulevard, Los Angeles, CA
California Coastal Protected Zone
View all regional office locations →
Media Inquiries
Authority Media Relations Office:
Email: media@authority-official.com
Employment Inquiries
The Authority employs over 800,000 personnel across all departments and zones.
Career Opportunities:
Email: careers@authority-official.com
Website: View open positions →
Contact Guidelines
- For emergencies, always dial 911 (medical, security, fire)
- For fastest response, use online contact forms
- For complex issues, phone contact provides immediate assistance
- For documentation, email provides written record of communications
- Be specific about your issue and include relevant details (zone, dates, names, etc.)