Submit Feedback
The Authority values citizen feedback. Your insights help us improve services, refine policies, and better serve the 137 million citizens who depend on us.
Your Voice Matters: All feedback is reviewed by department leadership. Suggestions are evaluated for implementation. Trends inform policy adjustments.
Feedback Form
How Feedback is Used
- Department Review: All feedback forwarded to relevant departments for evaluation
- Policy Consideration: Suggestions analyzed for potential policy improvements
- Service Enhancement: Feedback informs service quality improvements
- Trend Analysis: Patterns identified to address systemic issues
- Response: Significant feedback receives direct response (if contact info provided)
Recent Improvements from Citizen Feedback
- 2057: Checkpoint processing time reduced from 4.7 to 3.2 hours (citizen suggestions)
- 2056: Extended healthcare clinic hours in rural sectors (feedback from citizens)
- 2055: Improved online service portal based on usability feedback
- 2054: Enhanced public transportation schedules (citizen recommendations)
Your feedback makes a difference. We listen. We improve.